Hey peeps!


  Wow, this must've been the longest period of time I've stayed away from my blog page. A lot has happened, a lot have changed, a lot has passed and I've gone through and learned a lot of things in the past months that I've been away from my blog. Mostly, it's something to do with life, my life. Who's here to stay, who I can rely on, who's who and what's what. What should be done and what shouldn't. 


  I believe, the last time I updated my blog, it was before I'd started work. I started looking for jobs in january and had worked at 2 places since. One was a company where I had to do telesales, a business development company. 


  Business development is whereby the company would set up conferences, talks or seminars on ways to improve a particular department or position in an organisation. It's not a bad place to work in actually. You'd get to learn a lot about many companies. How they work, what they do, what a specific department does, gain sales experience and ways to talk/persuade people and many more. Yes, it may be hard at first but it basically needs you to improve on your personal and communications skills. After about 3-5 phone calls or so, you'll get the hang of it.


  Then, I joined the Customer Service line in a different company, which, I fell in love with. Not only the place and the people there, the job itself. I enjoyed helping the customers with the queries. The benefits and the environment there was wonderful. The work wasn't really stressful if you look at it in a positive way. The only time where you'd feel stressed or pressured is when you get a disputive customer. You can't really blame them for being so, I mean, if you had a problem with a certain product, I'm pretty sure you'd be pissed off as well right?


  Some things were unavoidable or unsolvable from my end which I had to escalate to another or relevant department to handle the case, others were alright. It was easy for you to earn extra money each month. You could either do over time, get compliments or even perfect attendance would be taken into account for your incentives. The pay was very good.


One important thing though, that I learned through this journey into the working world. If you're sic, not well or have a medical condition, please, and i emphasize, PLEASE make sure you're really medically fit for the job you choose or at least make sure you have a proper medication for what ever condition that you have. Taking too many medical leaves, be it paid, unpaid leave, and whether you're a permanent or contract employee, will jeopardize your career, especially if you're working in a call centre environment where time and progress is very essential and important for you to excel in the company or department.


  In the past, I used to think that working in a call centre or as a customer service consultant wasn't really a big thing. But now, after having experiencing it myself, it actually is. In fact, here in Malaysia, they're a growing career choice. Some place even requires you to have a diploma or degree to get into their CS department. The pay is good, a bundle of allowances and a whole lot of incentives to be collected. And if your communications skills are on par with their requirements, with a bit of patience, discipline and commitment, you'd climb up their corporate ladder in no time.


  I guess this time, I'll just stop here. A walk through, a glimpse of the working world and environment from my eyes. Hope there's some useful info for you peeps. Till next time, hope you guys all the best in life, no matter what you choose to do, may you do it at your best!


Best wishes, 
Qarper
=D